Please provide us a minimum of 24 hours notice of any schedule changes requests.

You can reschedule the treatment at least 24 hours before the scheduled time via the Cancel/Reschedule link (you can find this in the appointment confirmation email that you received).

We respectfully ask that you provide us with a 24 hours notice of any cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hours notice we are often unable to fill that appointment time. If you made an online booking, you will have paid for your massage in full and if the booking is cancelled more than 24 hours before the appointment, you will receive a full refund back to your account. You can cancel the treatment at least 24 hours before the scheduled time via the Cancel/Reschedule link (you can find this in the confirmation email that you received). If you are booking your massage within 24 hours of the actual appointment, there is no cancellation and you will be charged the full amount of the appointment. Unfortunately, we cannot take any personal circumstances into account, we have one policy for all clients and will not make any exceptions on this. All bookings including online bookings are subject to availability during listed opening hours. Management reserve the right to cancel or change bookings on occasion.

As a courtesy to our other guests and staff, appointments can be automatically cancelled 15 minutes after scheduled appointment time and charged according to cancellation policy. In the case of late arrival, treatment may shortened in consideration of next client. In certain cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment.

Please view availability here only (as the system requires payment) then let us know the date/time you’d like to book along with what treatment and your Gift Card Number and we can get you booked in. Please email us to mayathaitherapy3@gmail.com, we will then contact you shortly to finalize your booking.