Cancellation Policy

M a y a T h a i

Massage Therapy Cork

Cancellation Policy

We respectfully ask that you provide us with a 24 hours notice of any cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24 hours notice we are often unable to fill that appointment time.


If you made an online booking, you will have paid for your massage in full and if the booking is cancelled more than 24 hours before the appointment, you will receive a full refund back to your account.


You can cancel the treatment at least 24 hours before the scheduled time via the Cancel/Reschedule link (you can find this in the confirmation email that you received). If you are booking your massage within 24 hours of the actual appointment, there is no cancellation and you will be charged the full amount of the appointment.


Unfortunately, we cannot take any personal circumstances into account, we have one policy for all clients and will not make any exceptions on this. All bookings including online bookings are subject to availability during listed opening hours. Management reserve the right to cancel or change bookings on occasion.


Thank you for your understanding!